MAISON MARKOSIAN was founded in 2021 by Kyra Markosian with the intention of making creative clothing for creative people.
Through our use of experimental dye techniques and thoughtful construction methods, we make garments that are as singular as their wearers. We love when clothing reveals something of its process in the final product.
We accept returns and exchanges on most items if they are unworn, unwashed, or in otherwise perfect condition with the original tags still attached. Returns must be initiated by email (maisonmarkosian@gmail.com) or via our website's Contact form within seven days of receipt. Once a return is initiated, we ask that you send us an active tracking number (i.e, the return package must be in the hands of the mail carrier) within seven days. Maison Markosian does not cover the cost of return shipping.
Selected items are not eligible for returns or exchanges-- that policy will be clearly stated in the product description. Sale items are all final sale and are not eligible for returns or exchanges. Please note that international orders may be subject to import duties or taxes, and Maison Markosian is not responsible for those expenses.
All items purchased on sale and/or at in-person pop-up events are considered final sale and are not eligible for returns or exchanges. A select number of full-price items are also considered final sale; these items will have this policy clearly stated in the product description.
We endeavor to ship all web orders within three business days. However, we are a small team and at busy times of the year it may take us a few extra days! Please reach out via our contact form or email us at maisonmarkosian@gmail.com if you have any questions about shipping timelines.
The majority of our garments are cut and sewn in the USA, although a few pieces are sewn by our production partners abroad. Our dyework is mostly done in-house by our designer in Montclair, New Jersey. Some additional dyework is done by Jessi Highet Studio in Brooklyn, New York. Our candles are hand-poured in small batches in our New Jersey studio, as well.
We love a complicated dye process that yields an easy-to-care-for item of clothing. The majority of our pieces can be machine washed in cool water with similar colors and tumble dried on low heat. For more detailed care information, please consult the care tag sewn into each garment and reach out to us through our contact form if you have any further questions.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Sometimes yes and sometimes no! The best way to let us know that you'd like a particular size of a style restocked is by signing up for a 'back in stock' alert on the product page.
